2 Gordon Road, Alford, Aberdeenshire, AB33 8FLTel: Use eConsult
*CORONAVIRUS UPDATE - 14 May 2020**
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If you have developed a new continuous cough and/or a fever/high temperature, stay at home for 7 days from the start of your symptoms, even if you think your symptoms are mild. Check the NHS Inform website for advice on self isolation and what is required for other household members.
**DO NOT COME IN TO THE SURGERY**
Please call the practice NHS 24 on 111 immediately if your symptoms:
- are severe or you have shortness of breath- worsen during home isolation- have not improved after 7 days
You should also phone NHS 24 on 111 if you develop breathlessness or it worsens, especially if you:
- are 60 years old or over- have underlying poor health- have heart or lung problems- have a weakened immune system, including cancer- have diabetes
Do not go into any GP surgery or local accident and emergency department unless you are advised to do so or you are seriously ill, because you might spread the illness to others
The best way to protect yourself and stop the spread of flu viruses is by using and disposing of tissues when you cough and/or sneeze and washing your hands.
Remember to CATCH IT, BIN IT, KILL IT
Use disposable tissues and throw them away as soon as they are used.
While we are very grateful to the public for their responsible use of the NHS at this time, we want to reassure parents everywhere that we are still here for you if your child becomes ill with non COVID-19 symptoms. Do not delay seeking medical advice - this poster from the Royal College of Paediatrics and Child Health explains who you should contact and when. If you need to go to an Emergency Department, there are clear streams for those patients with possible COVID-19 symptoms and those who are otherwise unwell in order to keep these groups separate and minimise risk to all.
If your child has an immunisation appointment booked at the Practice on or after 20th April 2020, you will be receiving a call from the Health Visiting/Immunisation Team to advise you to attend at the new location for the childhood immunisation service in our area - Alford Academy.
For any queries, please contact your Health Visitor or email firstname.lastname@example.org
Due to an increase in requests for urgent appointments throughout the day, the morning Open Access service has become unsustainable and the doctors have made the difficult decision to change from a morning walk-in service to a pre-booked appointment system in the morning as well as the afternoon.
The last Open Access surgery will run on Friday, 28 July 2017 with appointment-only surgeries commencing on Monday, 31 July 2017.
A few morning appointments are now available to book for Monday, 31 July 2017 onwards.
The Practice will continue to offer Emergency appointments for urgent matters that cannot wait until the next free pre-bookable appointment but this may not be with the Minor Ailments practitioner or GP of choice.
These appointments will be spaced throughout the day and will be given out by the Duty Team in time order.
For more information, please click on the link below.
Patient Update Leaflet
Please note that application forms for Online Services (Prescriptions) are available for collection, either from Reception, online or at N S Wilson (local Pharmacy).
Wednesday, 1 January 2020
Thursday, 2 January 2020
Monday, 13 April 2020* We are now OPEN on Easter Monday
Friday, 8 May 2020 (changed from Monday, 4 May 2020 to commemorate VE Day anniversary) We are now OPEN
*Open as normal on Good Friday (10 April 2020)
Should you require medical attention during this time, please contact NHS24 on 111 or in the event of an emergency, call 999 immediately.
In addition to providing 24 hour advice, NHS 24, along with GMED (Grampian Medical Emergency Department) provides emergency cover during the hours of 18:00 and 08:00 when the practice is closed, throughout the weekend and public holidays. If you need medical assistance between these hours, telephone NHS 24 on 111 (if you have any difficulties contacting NHS 24, please dial 100 for the operator).
A receptionist from NHS 24 will answer your call and either:
Transport to and from the centre may be available if you cannot arrange this yourself. Out of hours cover is the responsibility of the local Health Board. Further advice and information can also be obtained from NHS 24, whom you can contact direct on 111 or by visiting http://www.nhs24.com/
You should call 999 for the following emergencies:-
Attend the nearest A+E department/Casualty rather than coming to the surgery for any of the following:-
DID NOT ATTEND APPOINTMENT RATE
Ever wondered why you couldn’t see the Doctor or Nurse sooner?
Did you know that, in August 2019:
39 Doctor appointments – equivalent to THREE morning surgeries*
36 Nurse appointments – equivalent to TWO morning surgeries*
If, in the future, you are unable to attend, please let us know in advance so that we can offer the appointment to someone else.
Alford Medical Practice