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Noticeboard

PUBLIC HOLIDAY CLOSURE

The surgery will be closed on MONDAY, 22 APRIL 2019

If you require urgent attention during this time, please call 111

For severe life threatening emergencies, call 999

The Know Who To Turn To website offers a full directory of the services on offer and when you should use them.

#KnowWhoToTurnTo
http://www.know-who-to-turn-to.com/


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Primary Care for the Next Generation - please complete this survey on the future of Primary Care - open until 30th April 2019 - click link below to complete - thank you

What is Primary Care?

Primary care is often centred around your local health centre. It includes your visits to your GP, but also to your dentist, the optician, podiatrist or physio, for example. Community nurses, midwives and pharmacists also work in primary care, as do community links workers. GP practice receptionists and practice managers are also members of the team, but are usually employed directly by the GP practice rather than the NHS.

By completing the survey (link below) you will be providing the Parliament's Health and Sport Committee with some insights into public understanding of primary care, as well as what you think is important regarding you and your family's healthcare - outside of hospital care - into the future.

https://www.smartsurvey.co.uk/s/parliamentscotprimary-nhs-care-survey

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If you require urgent attention when we are closed, please call 111

For severe life threatening emergencies, call 99

The Know Who To Turn To website offers a full directory of the services on offer and when you should use them.

 #KnowWhoToTurnTo  

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WE ARE CLOSED FOR STAFF TRAINING BETWEEN 1.30PM AND 2.30PM ON WEDNESDAY, 1 MAY 2019

If you require urgent attention, please call 07909 693 683

For severe life threatening emergencies, call 999

The Know Who To Turn To website offers a full directory of the services on offer and when you should use them.

 #KnowWhoToTurnTo  

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Termination of Morning Open Access Service

(as of Monday, 31 July 2017) 

Due to an increase in requests for urgent appointments throughout the day, the morning Open Access service has become unsustainable and the doctors have made the difficult decision to change from a morning walk-in service to a pre-booked appointment system in the morning as well as the afternoon.

The last Open Access surgery will run on Friday, 28 July 2017 with appointment-only surgeries commencing on Monday, 31 July 2017.

A few morning appointments are now available to book for Monday, 31 July 2017 onwards.

Emergencies will always be seen

The Practice will continue to offer Emergency appointments for urgent matters that cannot wait until the next free pre-bookable appointment but this may not be with the Minor Ailments practitioner or GP of choice.

These appointments will be spaced throughout the day and will be given out by the Duty Team in time order.

For more information, please click on the link below.

Patient Update Leaflet

Please note that application forms for Online Services (Prescriptions) are available for collection, either from Reception, online or at N S Wilson (local Pharmacy).  

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Public Holiday Closures

We will be closed on the following dates in 2019:-

Tuesday, 1 January 2019

Wednesday, 2 January 2019

Monday, 22 April 2019*

Monday, 6 May 2019

Wednesday, 25 December 2019

Thursday, 26 December 2019

*Open as normal on Good Friday (19 April 2019)

Should you require medical attention during this time, please contact NHS24 on 111 or in the event of an emergency, call 999 immediately. 

In addition to providing 24 hour advice, NHS 24, along with GMED (Grampian Medical Emergency Department) provides emergency cover during the hours of 18:00 and 08:00 when the practice is closed, throughout the weekend and public holidays. If you need medical assistance between these hours, telephone NHS 24 on 111 (if you have any difficulties contacting NHS 24, please dial 100 for the operator).

A receptionist from NHS 24 will answer your call and either:

  • Arrange for you to speak to a doctor or nurse
  • Invite you to attend the centre to be seen by the doctor 
  • Arrange a home visit if you are too ill to visit the centre

Transport to and from the centre may be available if you cannot arrange this yourself. Out of hours cover is the responsibility of the local Health Board. Further advice and information can also be obtained from NHS 24, whom you can contact direct on 111 or by visiting http://www.nhs24.com/ 

For severe life threatening emergencies, call 999

Emergencies

You should call 999 for the following emergencies:-

  • suspected heart attack or severe chest pain or breathlessness
  • loss of consciousness
  • choking and you are unable to help
  • Suspected stroke

Attend the nearest A+E department/Casualty rather than coming to the surgery for any of the following:-

  • a serious injury such as a suspected fracture 
  • head injuries especially if the person has been knocked out
  • bad burns
  • road traffic accidents
  • eye injuries
  • nosebleeds not settling with first aid

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DID NOT ATTEND APPOINTMENT RATE

 Ever wondered why you couldn’t see the Doctor or Nurse sooner?

 Did you know that, in February 2017:

52 appointments were booked by patients who then failed to attend them

 

24 Doctor appointments – equivalent to TWO afternoon surgeries*

and

28 Nurse appointments – equivalent to TWO morning surgeries*

If, in the future, you are unable to attend, please let us know in advance so that we can offer the appointment to someone else.

 

Thank you

Alford Medical Practice

*approx

Alford Medical Practice

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Access

The surgery was purpose built and designed to accommodate all the needs of disabled patients. There is full wheelchair access throughout and suitable toilet facilities.  Car parking at or near to the surgery is not usually a problem. There is a good-sized car park on site. Use of the car park is entirely at patient’s own risk.

This is where we'll post the latest information relating to our services, practice news and upcoming events, which we hope you will find useful (click on the Facebook link above).

If you do, please 'like', 'follow' and 'share' the page, and tell your friends to do the same, so we can spread the word.

Please note any negative or derogatory comments will be removed.

 

 

Disclaimer: The information given in these pages is provided for information only.  Whilst every care has been taken to ensure that the information is accurate, the author cannot accept responsibility for any errors or omissions which have occurred and no responsibility will be taken by the author for events arising from use of the information provided.  Although the advice for patients is as comprehensive and accurate as possible, it is only general and should not be used as a substitute for the patient consulting their own doctor.

Alford Medical Practice is not responsible for the content of external internet sites.  These links are provided as a convenience to the visitor and their inclusion does not imply our endorsement.

(Site updated 21/04/2019)
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