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Noticeboard

WE ARE CLOSED FOR STAFF TRAINING BETWEEN 2.00pm AND 3.30pm ON WEDNESDAY, 29 MAY 2019

If you require urgent attention that cannot wait until we re-open at 3.30pm, please call 07909 693 683

For severe life threatening emergencies, call 999

The Know Who To Turn To website offers a full directory of the services on offer and when you should use them.

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WE ARE CLOSED FOR STAFF TRAINING BETWEEN 1.30PM AND 2.30PM ON WEDNESDAY, 26 JUNE 2019

If you require urgent attention that cannot wait until we re-open at 2.30pm, please call 07909 693 683

For severe life threatening emergencies, call 999

The Know Who To Turn To website offers a full directory of the services on offer and when you should use them.

 #KnowWhoToTurnTo  

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Termination of Morning Open Access Service

(as of Monday, 31 July 2017) 

Due to an increase in requests for urgent appointments throughout the day, the morning Open Access service has become unsustainable and the doctors have made the difficult decision to change from a morning walk-in service to a pre-booked appointment system in the morning as well as the afternoon.

The last Open Access surgery will run on Friday, 28 July 2017 with appointment-only surgeries commencing on Monday, 31 July 2017.

A few morning appointments are now available to book for Monday, 31 July 2017 onwards.

Emergencies will always be seen

The Practice will continue to offer Emergency appointments for urgent matters that cannot wait until the next free pre-bookable appointment but this may not be with the Minor Ailments practitioner or GP of choice.

These appointments will be spaced throughout the day and will be given out by the Duty Team in time order.

For more information, please click on the link below.

Patient Update Leaflet

Please note that application forms for Online Services (Prescriptions) are available for collection, either from Reception, online or at N S Wilson (local Pharmacy).  

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Public Holiday Closures

We will be closed on the following dates in 2019:-

Tuesday, 1 January 2019

Wednesday, 2 January 2019

Monday, 22 April 2019*

Monday, 6 May 2019

Wednesday, 25 December 2019

Thursday, 26 December 2019

*Open as normal on Good Friday (19 April 2019)

Should you require medical attention during this time, please contact NHS24 on 111 or in the event of an emergency, call 999 immediately. 

In addition to providing 24 hour advice, NHS 24, along with GMED (Grampian Medical Emergency Department) provides emergency cover during the hours of 18:00 and 08:00 when the practice is closed, throughout the weekend and public holidays. If you need medical assistance between these hours, telephone NHS 24 on 111 (if you have any difficulties contacting NHS 24, please dial 100 for the operator).

A receptionist from NHS 24 will answer your call and either:

  • Arrange for you to speak to a doctor or nurse
  • Invite you to attend the centre to be seen by the doctor 
  • Arrange a home visit if you are too ill to visit the centre

Transport to and from the centre may be available if you cannot arrange this yourself. Out of hours cover is the responsibility of the local Health Board. Further advice and information can also be obtained from NHS 24, whom you can contact direct on 111 or by visiting http://www.nhs24.com/ 

For severe life threatening emergencies, call 999

Emergencies

You should call 999 for the following emergencies:-

  • suspected heart attack or severe chest pain or breathlessness
  • loss of consciousness
  • choking and you are unable to help
  • Suspected stroke

Attend the nearest A+E department/Casualty rather than coming to the surgery for any of the following:-

  • a serious injury such as a suspected fracture 
  • head injuries especially if the person has been knocked out
  • bad burns
  • road traffic accidents
  • eye injuries
  • nosebleeds not settling with first aid

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DID NOT ATTEND APPOINTMENT RATE

 Ever wondered why you couldn’t see the Doctor or Nurse sooner?

 Did you know that, in February 2017:

52 appointments were booked by patients who then failed to attend them

 

24 Doctor appointments – equivalent to TWO afternoon surgeries*

and

28 Nurse appointments – equivalent to TWO morning surgeries*

If, in the future, you are unable to attend, please let us know in advance so that we can offer the appointment to someone else.

 

Thank you

Alford Medical Practice

*approx

Travel Vaccinationsglobal air travel

We are not funded to provide a dedicated travel service, however, we are happy to administer travel vaccinations that are available on the NHS.  Written advice must be sought from a professional Travel Adviser before booking an appointment for NHS vaccinations at the practice.

We can provide information on how to access travel services and print off a list of patients previous vaccination which can be presented to a Private travel clinic of your choice or pharmacy who provides Travel immunisation services.

You need to do this at least 8 weeks prior to travel as some immunisations need to be given 4 weeks before travel and we do need adequate time to arrange your vaccination regime and organise suitable appointments.

Please ask the Travel Adviser to provide written confirmation of any NHS vaccination requirements to ensure that we give you everything you require.  

If your travel plans are related to employment, then it is advisable that you contact your employers' Occupational Health Service to arrange.

For all travel inquiries we suggest you look at the following excellent website www.fitfortravel.nhs.uk

There is further information about countries and vaccinations required on the links below

Europe Europe & Russia North America North America
Central America Central America South America South America
Caribbean Caribbean Africa Africa
Middle East Middle East Central Asia Central Asia
East Asia East Asia Australasia Australasia and Pacific


Travelling in Europe

If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)

 
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